Kapcsolati adatok

Referenciaszám:
Kapcsolattartó: Csóli Klaudia
Telefon: 06 80 315 096
E-mail: 00871@hr.dekra-arbeit.hu

Customer Services Agent

We are looking for suitable person for position:

Customer Services Agent

 

Main Duties and Responsibilities:

 

·         Acts as the first line contact in respect of parts queries and requests for information from Dealers and customers

·         Processes new parts orders and expedite backorders.

·         Processes returns and related credit notes

·         Arranges special deliveries to dealers in respect of urgent requests.

·         Resolves shipment and invoice queries

·         Respond to dealer questions in a timely manner via CRM

 

Experience and Qualifications:

 

·         Excellent interpersonal skills are essential.

·         Applicants must be computer literate and willing to learn logistics system

·         An excellent telephone manner and written communication skills are essential.

·         Knowledge of trucks and truck parts is desirable.

·         Ability to work within a team and to be able to multitask.

·         Experience in a customer liaison type position is desirable, but an understanding of the need for outstanding customer service is an essential requirement.

·         Fluent English and Russian desirable

 

·         Own car

 

What our partner offer:

·         competitive salary

·         Refueling 100%

 

Place of work: Zsámbék

 

Please, send you english and hungarian CV for the following e-mail address: 00871@hr.dekra-arbeit.hu

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